Shift Incharge - Zepto | It's Fast, It's Fun, It's Real
Quick facts
- Work days
- 6 days/week
- Shift
- Rotational
- Experience
- 1-3 years in warehouse/retail
- Start
- Immediately
- Age
- 21 – 35
About this role
Shift Incharges supervise a team of pickers, packers, and loaders during their shift. They ensure orders are fulfilled on time and manage the team's performance.
You manage a team of 5-10 people, assign tasks, monitor order fulfillment speed, handle escalations, ensure quality standards, and report shift metrics to the Store Manager.
This Zepto dark store in Mumbai Zone 5 serves the surrounding residential and commercial belt, which keeps order volume steady throughout the day.
What you'll do
- •Assign picking and packing tasks to a 5-10 person team
- •Monitor order fulfillment SLA in real time
- •Handle customer complaints and picker escalations
- •Run shift handovers with incoming supervisor
- •Report shift KPIs (speed, accuracy) to the Store Manager
Requirements
- •Aadhaar card
- •12th pass or graduate
- •6-12 months experience in retail, warehouse or quick commerce
- •Comfortable with basic Excel / Google Sheets
Documents to bring
- •Aadhaar card (original + photocopy)
- •PAN card
- •Bank passbook or cancelled cheque
- •2 passport-size photos
Your take-home at this job
₹21,000 /month base
+ up to ₹1,500 attendance bonus
+ ₹115–155/hr overtime (if opted)
With 20 hrs overtime + full attendance: ₹24,300 – ₹25,600
Working at Zepto
Zepto is one of India's fastest-growing quick commerce startups, promising 10-minute delivery. Founded by Stanford dropouts, Zepto operates 1,000+ dark stores and is known for its technology-driven approach to operations.
See Zepto salary rangesAvoiding scams
- Zepto will never ask you for money
- You don't need to pay to apply
- Real interviews happen in person, not over WhatsApp
If anyone asks you to pay a fee, deposit, or buy a uniform - it's a scam. Report it and we'll investigate.
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